Question 1

How do I create an account?

Accepted Answer

Click the "Sign Up" button in the top right corner of the page. Fill out the registration form with your email and password. After registration, you will receive a verification email. Click the link to activate your account.

Question 2

I didn't receive the verification email

Accepted Answer

Check your spam folder. If you don't find it there, you can resend it using the "Resend Verification Email" option on the login page.

Question 3

How do I reset my password?

Accepted Answer

On the login page, click "Forgot password?". Enter your email address and you will receive a password reset link.

Question 4

How do I add a listing?

Accepted Answer

After logging in, click the "+ Add Listing" button. Choose the property type, fill out the form with description and details, add photos, and publish your listing.

Question 5

How do I edit a listing?

Accepted Answer

Go to your profile, find the listing in "My Listings" and click the "Edit" button. After making changes, save them.

Question 6

What are featured listings?

Accepted Answer

Featured listings are promoted in search results and displayed at the top of the list. This increases your property's visibility and chances of faster sale or rental.

Question 7

How long is a listing active?

Accepted Answer

Standard listings are active for 45 days. After that, you can extend the listing validity using the "Extend Validity" option.

Question 8

How much does it cost to add a listing?

Accepted Answer

Listing publication is paid. Prices depend on the selected validity period of the listing. Additionally, you can purchase featured status, which increases your offer's visibility. You can find all pricing in the listing publication panel.

Question 9

What payment methods are available?

Accepted Answer

We accept online payments through a secure payment system supporting credit cards, debit cards, and bank transfers.

Question 10

Can I receive an invoice?

Accepted Answer

Yes, you can fill in your invoicing details in your profile under "Invoicing Details". Invoices will be automatically generated for all payments.

Question 11

How to avoid scams?

Accepted Answer

Meet in person with the buyer/seller, don't send money upfront without viewing the property, verify ownership documents, use a lawyer's services for transactions.

Question 12

Is my data safe?

Accepted Answer

Yes, we use the latest security standards. All data is encrypted and access is strictly controlled. More information can be found in the Privacy Policy.

Question 13

Is my phone number visible?

Accepted Answer

Phone numbers are hidden by default and visible to users only after clicking the "Show Phone" button in the listing.

Question 14

Which browsers are supported?

Accepted Answer

The service works correctly in the latest versions of Chrome, Firefox, Safari, Edge, and other modern browsers.

Question 15

Can I use the service on my phone?

Accepted Answer

Yes, our website is fully responsive and works correctly on smartphones and tablets.

Question 16

What image formats are supported?

Accepted Answer

We accept photos in JPG, JPEG, PNG, and WebP formats. Maximum file size is 10 MB per file.

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